{"_id":"59f79e3c584eb200345cec77","project":"59f79e3c584eb200345ceafc","parentDoc":null,"category":{"_id":"59f79e3c584eb200345ceb45","project":"59f79e3c584eb200345ceafc","version":"59f79e3c584eb200345ceaff","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2017-05-12T16:39:43.277Z","from_sync":false,"order":1,"slug":"guides","title":"Resources"},"user":"54e4044e8ef7552300409dcb","version":{"_id":"59f79e3c584eb200345ceaff","project":"59f79e3c584eb200345ceafc","__v":1,"createdAt":"2015-09-17T03:47:20.956Z","releaseDate":"2015-09-17T03:47:20.956Z","categories":["59f79e3c584eb200345ceb3a","59f79e3c584eb200345ceb3b","59f79e3c584eb200345ceb3c","59f79e3c584eb200345ceb3d","59f79e3c584eb200345ceb3e","59f79e3c584eb200345ceb3f","59f79e3c584eb200345ceb45","59f79e3c584eb200345ceb46","59f79e3c584eb200345ceb48","59f79e3c584eb200345ceb49","5aa21b60c0bda0002d1568b6"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"3.1.0","version":"3.1"},"__v":0,"updates":["56071c89a4574a0d0081142c"],"next":{"pages":[],"description":""},"createdAt":"2015-08-13T01:23:03.288Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":3,"body":"Transactions can be queued, canceled or returned. Below is a comprehensive list of all possible reasons why that might happen.  \n\n## Queue Codes\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Code\",\n    \"h-1\": \"Description\",\n    \"0-0\": \"Q01\",\n    \"0-1\": \"Test transactions not allowed on production\",\n    \"1-0\": \"Q02\",\n    \"5-0\": \"Q03\",\n    \"9-0\": \"Q04\",\n    \"9-1\": \"More information needed on sender: supply utility bill\",\n    \"5-1\": \"More information needed on receiver: any supply Government Issued Photo ID\",\n    \"1-1\": \"More information needed on sender: supply any Government Issued Photo ID\",\n    \"10-0\": \"Q05\",\n    \"11-0\": \"Q06\",\n    \"12-0\": \"Q07\",\n    \"13-0\": \"Q08\",\n    \"14-0\": \"Q09\",\n    \"15-0\": \"Q10\",\n    \"27-0\": \"Q46\",\n    \"28-0\": \"Q47\",\n    \"29-0\": \"Q48\",\n    \"30-0\": \"Q49\",\n    \"31-0\": \"Q50\",\n    \"10-1\": \"More information needed on receiver: supply utility bill\",\n    \"11-1\": \"KYC (i.e. know your customer) steps unfinished on sender\",\n    \"12-1\": \"KYC unfinished on receiver\",\n    \"13-1\": \"Sending node locked\",\n    \"14-1\": \"Receiving node locked\",\n    \"15-1\": \"High risk transaction (e.g. the account does not contain enough funds to process the full transaction amount)\",\n    \"27-1\": \"Sender not authorized to make transactions\",\n    \"28-1\": \"Receiver not authorized to make transactions\",\n    \"29-1\": \"Sender on screenings list\",\n    \"30-1\": \"Receiver on screenings list\",\n    \"31-1\": \"Unable to process the transaction (reason undisclosed)\",\n    \"2-0\": \"Q02-A\",\n    \"2-1\": \"More information needed on sender: supply Passport\",\n    \"3-0\": \"Q02-B\",\n    \"3-1\": \"More information needed on sender: supply Drivers License\",\n    \"6-0\": \"Q03-A\",\n    \"6-1\": \"More information needed on receiver: supply Passport\",\n    \"7-0\": \"Q03-B\",\n    \"7-1\": \"More information needed on receiver: supply Drivers License\",\n    \"4-0\": \"Q02-C\",\n    \"4-1\": \"More information needed on sender: Finish KBA (Knowledge Based Authentication)\",\n    \"8-0\": \"Q03-C\",\n    \"8-1\": \"More information needed on receiver: Finish KBA\",\n    \"16-0\": \"Q10-A\",\n    \"17-0\": \"Q10-B\",\n    \"18-0\": \"Q10-C\",\n    \"19-0\": \"Q10-D\",\n    \"20-0\": \"Q10-E\",\n    \"21-0\": \"Q10-F\",\n    \"22-0\": \"Q10-G\",\n    \"23-0\": \"Q10-H\",\n    \"24-0\": \"Q10-I\",\n    \"25-0\": \"Q10-J\",\n    \"24-1\": \"Possible duplicate transaction. If we are mistaken, please let us know.\",\n    \"16-1\": \"Please collect ACH auth on sender\",\n    \"17-1\": \"Please collect ACH auth on receiver\",\n    \"18-1\": \"High risk for NSF\",\n    \"19-1\": \"Information mismatch\",\n    \"20-1\": \"Transaction outside the scope of gateway flow of funds\",\n    \"21-1\": \"Gateway not allowed to transact in Sender's state\",\n    \"22-1\": \"Gateway not allowed to transact in Receiver's state\",\n    \"23-1\": \"Transaction queued due to compliance reasons. Please contact us to learn more.\",\n    \"25-1\": \"Transaction queued until other sender transactions settle.\",\n    \"26-0\": \"Q10-K\",\n    \"26-1\": \"Further investigation needed from Synapse.\"\n  },\n  \"cols\": 2,\n  \"rows\": 32\n}\n[/block]\n## Cancelation Codes\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Code\",\n    \"h-1\": \"Description\",\n    \"0-0\": \"C01\",\n    \"1-0\": \"C02\",\n    \"2-0\": \"C03\",\n    \"3-0\": \"C06\",\n    \"4-0\": \"C07\",\n    \"5-0\": \"C08\",\n    \"6-0\": \"C09\",\n    \"7-0\": \"C10\",\n    \"17-0\": \"C46\",\n    \"18-0\": \"C47\",\n    \"19-0\": \"C48\",\n    \"20-0\": \"C49\",\n    \"21-0\": \"C50\",\n    \"0-1\": \"Test transactions not allowed on production\",\n    \"1-1\": \"Unable to verify sender identity\",\n    \"2-1\": \"Unable to verify receiver identity\",\n    \"3-1\": \"KYC unfinished on sender\",\n    \"4-1\": \"KYC unfinished on receiver\",\n    \"5-1\": \"Sending node locked\",\n    \"6-1\": \"Receiving node locked\",\n    \"7-1\": \"High risk transaction\",\n    \"17-1\": \"Sender not authorized to make transactions\",\n    \"18-1\": \"Receiver not authorized to make transactions\",\n    \"19-1\": \"Sender on screenings list\",\n    \"20-1\": \"Receiver on screenings list\",\n    \"21-1\": \"Unable to process the transaction (reason undisclosed)\",\n    \"8-0\": \"C10-A\",\n    \"9-0\": \"C10-B\",\n    \"10-0\": \"C10-C\",\n    \"11-0\": \"C10-D\",\n    \"12-0\": \"C10-E\",\n    \"13-0\": \"C10-F\",\n    \"14-0\": \"C10-G\",\n    \"15-0\": \"C10-H\",\n    \"16-0\": \"C10-I\",\n    \"8-1\": \"Please collect ACH auth on sender & then resubmit payment.\",\n    \"9-1\": \"Please collect ACH auth on receiver & then resubmit payment.\",\n    \"10-1\": \"High risk for NSF.\",\n    \"11-1\": \"Information mismatch.\",\n    \"12-1\": \"Transaction outside the scope of gateway flow of funds\",\n    \"13-1\": \"Gateway not allowed to transact in Sender's state\",\n    \"14-1\": \"Gateway not allowed to transact in Receiver's state\",\n    \"15-1\": \"Transaction canceled due to compliance reasons. Please contact us to learn more.\",\n    \"16-1\": \"Possible duplicate transaction. If we are mistaken, please let us know.\"\n  },\n  \"cols\": 2,\n  \"rows\": 22\n}\n[/block]\n## ACH Return Codes\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Code\",\n    \"h-1\": \"Description\",\n    \"0-0\": \"R01\",\n    \"1-0\": \"R02\",\n    \"2-0\": \"R03\",\n    \"3-0\": \"R04\",\n    \"4-0\": \"R06\",\n    \"5-0\": \"R07\",\n    \"6-0\": \"R08\",\n    \"7-0\": \"R09\",\n    \"8-0\": \"R10\",\n    \"9-0\": \"R11\",\n    \"10-0\": \"R12\",\n    \"11-0\": \"R13\",\n    \"12-0\": \"R14\",\n    \"13-0\": \"R16\",\n    \"14-0\": \"R17\",\n    \"15-0\": \"R20\",\n    \"16-0\": \"R21\",\n    \"17-0\": \"R22\",\n    \"18-0\": \"R23\",\n    \"19-0\": \"R24\",\n    \"20-0\": \"R29\",\n    \"21-0\": \"R31\",\n    \"22-0\": \"R33\",\n    \"0-1\": \"Insufficient Funds. Available balance is not sufficient to cover the amount of the debit entry.\",\n    \"1-1\": \"Account Closed. Previously active amount has been closed by the customer of RDFI.\",\n    \"2-1\": \"No Account/Unable to Locate Account. Account number does not correspond to the individual identified in the entry, or the account number designated is not an open account.\",\n    \"3-1\": \"Invalid Account Number\",\n    \"4-1\": \"Returned Per ODFI's Request\",\n    \"5-1\": \"Authorization Revoked by Customer\",\n    \"6-1\": \"Payment Stopped\",\n    \"7-1\": \"Uncollected Funds. Collected funds are not sufficient for payment of the debit entry.\",\n    \"8-1\": \"Customer Advises Not Authorized\",\n    \"9-1\": \"Check Safekeeping Entry Return\",\n    \"10-1\": \"Branch Sold To Another DFI\",\n    \"11-1\": \"RDFI Not Qualified to Participate\",\n    \"12-1\": \"Account Holder Deceased\",\n    \"13-1\": \"Account Frozen. Funds in bank account are unavailable due to action by RDFI or legal order\",\n    \"14-1\": \"File Record Edit Criteria\",\n    \"15-1\": \"Non-Transaction Account. Entry destined for non-payment bank account defined by reg. This means the account either does not have ACH enabled, or has maxed out the monthly quota for ACH transactions.\",\n    \"16-1\": \"Invalid Company Identification\",\n    \"17-1\": \"Invalid Individual ID Number\",\n    \"18-1\": \"Credit Refused by Receiver. Receiver returned entry because minimum or exact amount not remitted, bank account is subject to litigation, or payment represents an overpayment, originator is not known to receiver or receiver has not authorized this credit entry to this bank account\",\n    \"19-1\": \"Duplicate Entry\",\n    \"20-1\": \"Corporate Customer Advises Not Authorized\",\n    \"21-1\": \"Permissible Return Entry. RDFI has been notified by the ODFI that it agrees to accept the return entry.\",\n    \"22-1\": \"Return of XCK Entry\",\n    \"h-2\": \"Time Frame\",\n    \"0-2\": \"2 Banking Days (“48 hours”)\",\n    \"1-2\": \"2 Banking Days (“48 hours”)\",\n    \"2-2\": \"2 Banking Days (“48 hours”)\",\n    \"3-2\": \"2 Banking Days (“48 hours”)\",\n    \"4-2\": \"Not defined, determined by ODFI and RDFI\",\n    \"5-2\": \"60 Calendar Days\",\n    \"6-2\": \"2 Banking Days (“48 hours”)\",\n    \"7-2\": \"2 Banking Days (“48 hours”)\",\n    \"8-2\": \"60 Calendar Days\",\n    \"18-2\": \"2 Banking Days (“48 hours”)\",\n    \"22-2\": \"60 Calendar Days\",\n    \"9-2\": \"2 Banking Days (“48 hours”)\",\n    \"10-2\": \"2 Banking Days (“48 hours”)\",\n    \"11-2\": \"2 Banking Days (“48 hours”)\",\n    \"12-2\": \"2 Banking Days (“48 hours”)\",\n    \"13-2\": \"2 Banking Days (“48 hours”)\",\n    \"14-2\": \"2 Banking Days (“48 hours”)\",\n    \"15-2\": \"2 Banking Days (“48 hours”)\",\n    \"16-2\": \"2 Banking Days (“48 hours”)\",\n    \"17-2\": \"2 Banking Days (“48 hours”)\",\n    \"19-2\": \"2 Banking Days (“48 hours”)\",\n    \"20-2\": \"2 Banking Days (“48 hours”)\",\n    \"21-2\": \"2 Banking Days (“48 hours”)\",\n    \"23-0\": \"R34\",\n    \"23-1\": \"Limited participation DFI\",\n    \"23-2\": \"2 Banking Days (“48 hours”)\"\n  },\n  \"cols\": 3,\n  \"rows\": 24\n}\n[/block]\n## Interchange Return Codes\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Code\",\n    \"h-1\": \"Description\",\n    \"0-0\": \"IR00\",\n    \"2-0\": \"IR02\",\n    \"3-0\": \"IR03\",\n    \"4-0\": \"IR04\",\n    \"5-0\": \"IR05\",\n    \"6-0\": \"IR06\",\n    \"7-0\": \"IR07\",\n    \"8-0\": \"IR08\",\n    \"9-0\": \"IR09\",\n    \"10-0\": \"IR10\",\n    \"11-0\": \"IR11\",\n    \"12-0\": \"IR12\",\n    \"13-0\": \"IR13\",\n    \"14-0\": \"IR14\",\n    \"15-0\": \"IR15\",\n    \"17-0\": \"IR17\",\n    \"18-0\": \"IR18\",\n    \"19-0\": \"IR19\",\n    \"20-0\": \"IR20\",\n    \"21-0\": \"IR21\",\n    \"22-0\": \"IR22\",\n    \"23-0\": \"IR23\",\n    \"24-0\": \"IR24\",\n    \"25-0\": \"IR25\",\n    \"26-0\": \"IR26\",\n    \"0-1\": \"Success\",\n    \"2-1\": \"Refer to card issuer's unique transaction rules\",\n    \"3-1\": \"Not recognized as a valid merchant\",\n    \"4-1\": \"Card not activated for transaction use\",\n    \"5-1\": \"Suspicious activity; do not honor this card's transactions\",\n    \"6-1\": \"Error during transaction process\",\n    \"7-1\": \"Card has unique conditions; currently not activated for transaction use\",\n    \"8-1\": \"Needs more identification to process the transaction\",\n    \"9-1\": \"Transaction requested; currently in progress\",\n    \"10-1\": \"Transaction amount partially approved\",\n    \"11-1\": \"Approved but not processed\",\n    \"12-1\": \"Transaction invalid\",\n    \"13-1\": \"Transaction amount invalid\",\n    \"14-1\": \"Card number does not exist\",\n    \"15-1\": \"Card issuer does not exist\",\n    \"17-1\": \"Customer cancelled/reversed payment\",\n    \"18-1\": \"The customer reversed the transaction: chargeback\",\n    \"19-1\": \"Please retry the transaction\",\n    \"20-1\": \"Response from the card processor was invalid\",\n    \"21-1\": \"Transaction formatted incorrectly (Potential reversal detected)\",\n    \"22-1\": \"Suspected malfunction, reversal\",\n    \"23-1\": \"Transaction fee was unacceptable\",\n    \"24-1\": \"File update not supported by receiver\",\n    \"25-1\": \"Unable to locate record on file\",\n    \"26-1\": \"Duplicate file update record, no action taken\",\n    \"27-0\": \"IR27\",\n    \"28-0\": \"IR28\",\n    \"29-0\": \"IR29\",\n    \"30-0\": \"IR30\",\n    \"31-0\": \"IR31\",\n    \"32-0\": \"IR32\",\n    \"33-0\": \"IR33\",\n    \"34-0\": \"IR34\",\n    \"35-0\": \"IR35\",\n    \"41-0\": \"IR41\",\n    \"42-0\": \"IR42\",\n    \"43-0\": \"IR43\",\n    \"44-0\": \"IR44\",\n    \"45-0\": \"IR45 - IR50\",\n    \"46-0\": \"IR51\",\n    \"47-0\": \"IR52\",\n    \"48-0\": \"IR53\",\n    \"49-0\": \"IR54\",\n    \"50-0\": \"IR55\",\n    \"27-1\": \"File update field edit error\",\n    \"28-1\": \"Field update record locked out\",\n    \"29-1\": \"File update not successful, contact the acquirer\",\n    \"30-1\": \"Transaction formatted incorrectly(Potential reversal detected)\",\n    \"31-1\": \"Transaction must be initiated in person, bank not sup[ported by switch\\\"\",\n    \"32-1\": \"Completed partially, reversal\",\n    \"33-1\": \"Expired card, pick-up\",\n    \"34-1\": \"Suspected fraud, pick-up\",\n    \"35-1\": \"Card acceptor must contact acquirer, pick-up\",\n    \"41-1\": \"Lost card: request a new card\",\n    \"42-1\": \"Account tied to card is not universal\",\n    \"43-1\": \"Stolen card: request a new card\",\n    \"44-1\": \"Investment account not on required\",\n    \"45-1\": \"Reserved for ISO use\",\n    \"46-1\": \"Card does not have sufficient funds for the transaction(NSF Card)\",\n    \"47-1\": \"Checking account not associated with the card\",\n    \"48-1\": \"Savings account not associated with the card\",\n    \"49-1\": \"Card Expired: request a new card\",\n    \"50-1\": \"Pin tried is incorrect\",\n    \"51-0\": \"IR56\",\n    \"51-1\": \"No record of the validity of the card\",\n    \"52-0\": \"IR57\",\n    \"52-1\": \"Transaction not permitted to cardholder\",\n    \"58-0\": \"IR63\",\n    \"59-0\": \"IR64\",\n    \"60-0\": \"IR65\",\n    \"60-1\": \"Current transactions exceeds withdrawal frequency limit\",\n    \"58-1\": \"Card information compromised(Potential chargeback detected)\",\n    \"59-1\": \"Original amount incorrect, reversal\",\n    \"62-0\": \"IR67\",\n    \"63-0\": \"IR68\",\n    \"64-0\": \"IR69 - IR74\",\n    \"62-1\": \"Hard capture\",\n    \"63-1\": \"Response received too late, reversal\",\n    \"64-1\": \"Reserved for ISO\",\n    \"65-0\": \"IR75\",\n    \"66-0\": \"IR76\",\n    \"68-0\": \"IR78\",\n    \"69-0\": \"IR79\",\n    \"70-0\": \"IR80\",\n    \"65-1\": \"Allowable number of PIN tries exceeded\",\n    \"66-1\": \"Key synchronization error\",\n    \"67-0\": \"IR77\",\n    \"67-1\": \"Reserved for private use\",\n    \"68-1\": \"Customer not eligible for POS\",\n    \"69-1\": \"Invalid digital signature\",\n    \"70-1\": \"Stale date transaction\",\n    \"71-0\": \"IR81\",\n    \"72-0\": \"IR82\",\n    \"73-0\": \"IR83\",\n    \"74-0\": \"IR84\",\n    \"76-0\": \"IR86\",\n    \"77-0\": \"IR87\",\n    \"78-0\": \"IR88\",\n    \"79-0\": \"IR89\",\n    \"80-0\": \"IR90\",\n    \"71-1\": \"Issuer requested standin\",\n    \"72-1\": \"Count exceeds limit\",\n    \"73-1\": \"Reserved for private use\",\n    \"74-1\": \"Time limit for pre-authorization reached\",\n    \"76-1\": \"Cannot verify PIN\",\n    \"77-1\": \"Check already posted\",\n    \"78-1\": \"Card information not on file\",\n    \"79-1\": \"Security code verification failed\",\n    \"80-1\": \"Card cutoff is in progress\",\n    \"82-0\": \"IR92\",\n    \"83-0\": \"IR93\",\n    \"84-0\": \"IR94\",\n    \"85-0\": \"IR95\",\n    \"86-0\": \"IR96\",\n    \"89-0\": \"IR99\",\n    \"90-0\": \"IR100 - IR126\",\n    \"82-1\": \"Intermediate network/financial institution is unknown\",\n    \"83-1\": \"Transaction is in violation of the law and will not be completed\",\n    \"84-1\": \"Duplicate transaction\",\n    \"85-1\": \"Error with transaction reconciliation\",\n    \"86-1\": \"System error during transaction\",\n    \"89-1\": \"Card network error during transaction\",\n    \"90-1\": \"Reserved for ISO\",\n    \"91-0\": \"IR127\",\n    \"92-0\": \"IR128\",\n    \"93-0\": \"IR129\",\n    \"91-1\": \"SEC is invalid\",\n    \"92-1\": \"Address and verification check data is required for this transaction\",\n    \"93-1\": \"Security code date is required for the transaction\",\n    \"94-0\": \"IR130\",\n    \"95-0\": \"IR131\",\n    \"96-0\": \"IR132\",\n    \"97-0\": \"IR133\",\n    \"98-0\": \"IR134\",\n    \"99-0\": \"IR135\",\n    \"100-0\": \"IR136\",\n    \"101-0\": \"IR137\",\n    \"102-0\": \"IR138\",\n    \"103-0\": \"IR139\",\n    \"94-1\": \"Transaction not permitted to cardholder\",\n    \"95-1\": \"Transaction not permitted to cardholder\",\n    \"96-1\": \"Country of the card issuer is blocked by this merchant\",\n    \"97-1\": \"Incorrect MAC was sent\",\n    \"98-1\": \"Standard Entry Class requirements were not met\",\n    \"99-1\": \"System error during transaction\",\n    \"100-1\": \"Account length error\",\n    \"101-1\": \"Card information error\",\n    \"102-1\": \"Security code format error\",\n    \"103-1\": \"Internal authorization error\",\n    \"104-0\": \"IR140\",\n    \"105-0\": \"IR141\",\n    \"106-0\": \"IR142\",\n    \"107-0\": \"IR143\",\n    \"108-0\": \"IR144\",\n    \"109-0\": \"IR145\",\n    \"110-0\": \"IR146\",\n    \"111-0\": \"IR147\",\n    \"112-0\": \"IR148\",\n    \"113-0\": \"IR149\",\n    \"104-1\": \"Card product code is blocked\",\n    \"105-1\": \"Attempt to process a BRIC transaction on a prior PIN based transaction\",\n    \"106-1\": \"CyberSource Time Out Connection to CyberSource timed out\",\n    \"107-1\": \"CARD_ENT_METH supplied is not valid or required additional data not provided as defined\",\n    \"108-1\": \"CARD_ID is not valid\",\n    \"109-1\": \"Required PIN block not present\",\n    \"110-1\": \"Card Bin is not valid for pinless routing\",\n    \"111-1\": \"Signature store did not complete\",\n    \"112-1\": \"Debit PIN transactions must be swiped\",\n    \"113-1\": \"DB proxy response was not processed within the time out period\",\n    \"114-0\": \"IR150\",\n    \"115-0\": \"IR151\",\n    \"116-0\": \"IR152\",\n    \"117-0\": \"IR153\",\n    \"118-0\": \"IR154\",\n    \"119-0\": \"IR155\",\n    \"120-0\": \"IR156\",\n    \"121-0\": \"IR157\",\n    \"122-0\": \"IR158\",\n    \"114-1\": \"Transaction declined by merchant to security code mismatch\",\n    \"115-1\": \"Transaction not allowed as per a validation rule\",\n    \"116-1\": \"Processing gateway full: poll again later\",\n    \"117-1\": \"Authorization life cycle unacceptable\",\n    \"118-1\": \"Authorization life cycled expired\",\n    \"119-1\": \"Card authentication failed\",\n    \"120-1\": \"Fraudulent transaction prior to embossed valid date\",\n    \"121-1\": \"Credit not received\",\n    \"122-1\": \"Allowable PAN entries warning -- approved\",\n    \"1-0\": \"IR01\",\n    \"1-1\": \"More information is needed from the card issuer\",\n    \"16-0\": \"IR16\",\n    \"16-1\": \"Approved\",\n    \"123-0\": \"IR159\",\n    \"123-1\": \"Transaction approved with card overdraft protection\",\n    \"36-0\": \"IR36\",\n    \"36-1\": \"Restricted card, pick-up\",\n    \"37-0\": \"IR37\",\n    \"38-0\": \"IR38\",\n    \"39-0\": \"IR39\",\n    \"40-0\": \"IR40\",\n    \"37-1\": \"Merchant must contact the card security\",\n    \"38-1\": \"PIN tried too many times; request a new card or try again later\",\n    \"39-1\": \"No credit account tied to credit card\",\n    \"40-1\": \"Function requested can not be carried out\",\n    \"53-0\": \"IR58\",\n    \"54-0\": \"IR59\",\n    \"55-0\": \"IR60\",\n    \"56-0\": \"IR61\",\n    \"57-0\": \"IR62\",\n    \"53-1\": \"Transaction denied by acceptor(Potential chargeback detected)\",\n    \"54-1\": \"Fraud suspected\",\n    \"55-1\": \"Merchant must contact the card acquirer\",\n    \"56-1\": \"Transaction exceeds withdrawal limit\",\n    \"57-1\": \"Card restricted\",\n    \"61-0\": \"IR66\",\n    \"61-1\": \"Merchant must contact the card acquirer\",\n    \"75-0\": \"IR85\",\n    \"75-1\": \"Issuer has no reason to decline the transaction (Account Verification)\",\n    \"81-0\": \"IR91\",\n    \"81-1\": \"Card change in progress or not taking effect\",\n    \"87-0\": \"IR97\",\n    \"88-0\": \"IR98\",\n    \"87-1\": \"Reserved for national use\",\n    \"88-1\": \"Reserved for national use\",\n    \"124-0\": \"IR160\",\n    \"125-0\": \"IR161\",\n    \"126-0\": \"IR162\",\n    \"127-0\": \"IR163\",\n    \"128-0\": \"IR164\",\n    \"129-0\": \"IR165\",\n    \"130-0\": \"IR166\",\n    \"131-0\": \"IR167\",\n    \"132-0\": \"IR168\",\n    \"133-0\": \"IR169\",\n    \"134-0\": \"IR170\",\n    \"135-0\": \"IR171\",\n    \"136-0\": \"IR172\",\n    \"137-0\": \"IR173\",\n    \"138-0\": \"IR174\",\n    \"139-0\": \"IR175\",\n    \"140-0\": \"IR176\",\n    \"141-0\": \"IR177\",\n    \"142-0\": \"IR178\",\n    \"143-0\": \"IR179\",\n    \"144-0\": \"IR180\",\n    \"145-0\": \"IR181\",\n    \"146-0\": \"IR182\",\n    \"147-0\": \"IR183\",\n    \"148-0\": \"IR184\",\n    \"149-0\": \"IR185\",\n    \"150-0\": \"IR186\",\n    \"151-0\": \"IR187\",\n    \"152-0\": \"IR188\",\n    \"153-0\": \"IR189\",\n    \"154-0\": \"IR190\",\n    \"155-0\": \"IR191\",\n    \"156-0\": \"IR192\",\n    \"157-0\": \"IR193\",\n    \"158-0\": \"IR194\",\n    \"159-0\": \"IR195\",\n    \"160-0\": \"IR196\",\n    \"161-0\": \"IR197\",\n    \"162-0\": \"IR198\",\n    \"163-0\": \"IR199\",\n    \"164-0\": \"IR200\",\n    \"124-1\": \"Security code is invalid\",\n    \"125-1\": \"Internal transaction processing error\",\n    \"126-1\": \"Check not acceptable for cash\",\n    \"127-1\": \"Check not acceptable\",\n    \"128-1\": \"Check deposit limit exceeded\",\n    \"129-1\": \"Cash back limit exceeded\",\n    \"130-1\": \"Check amount does not match courtesy amount\",\n    \"131-1\": \"PIN not selected for card\",\n    \"132-1\": \"PIN already selected for card\",\n    \"133-1\": \"Unmatched voucher information\",\n    \"134-1\": \"Card number entered too many times\",\n    \"135-1\": \"Expiration date not valid for card\",\n    \"136-1\": \"Card status is set to inactive\",\n    \"137-1\": \"Expiration date mismatch: request a new card\",\n    \"138-1\": \"Item suspected for stop pay\",\n    \"139-1\": \"Account associated with card was closed\",\n    \"140-1\": \"Account associated with card is ineligible for the transaction\",\n    \"141-1\": \"Duplicate transaction\",\n    \"142-1\": \"No account associated with card on file\",\n    \"143-1\": \"Unable to locate card\",\n    \"144-1\": \"Transaction denied\",\n    \"145-1\": \"Transaction settled via ACH\",\n    \"146-1\": \"Cross-reference card not found\",\n    \"147-1\": \"Category limit exceeded\",\n    \"148-1\": \"Transaction limit exceeded\",\n    \"149-1\": \"Daily limit exceeded\",\n    \"150-1\": \"Monthly limit exceeded\",\n    \"151-1\": \"Invalid secret code\",\n    \"152-1\": \"Pin key sync error\",\n    \"153-1\": \"Bad security code\",\n    \"154-1\": \"Transaction ordered to be stopped\",\n    \"155-1\": \"Transaction authorization revoked\",\n    \"156-1\": \"Stop reoccurring payments\",\n    \"157-1\": \"Card lost: do not honor\",\n    \"158-1\": \"Account associated with the card is closed\",\n    \"159-1\": \"Account associated with the card is inactive\",\n    \"160-1\": \"Card has unique conditions: do not honor\",\n    \"161-1\": \"Purchase only approval for purchase with cash back transaction\",\n    \"162-1\": \"Card does not have sufficient funds for the transaction fees (NSF Card)\",\n    \"163-1\": \"Card chip failed during transaction\",\n    \"164-1\": \"PIN compromised\"\n  },\n  \"cols\": 2,\n  \"rows\": 165\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"info\",\n  \"body\": \"We recommend setting up [Subscriptions](doc:subscriptions) to receive these updates as they occur. \\nAlternatively, you can also use [GET transaction](doc:transaction) to check status periodically (Not Recommended).\",\n  \"title\": \"Staying Up-To-Date with Transaction Status\"\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"info\",\n  \"body\": \"Please pay attention to `timeline` & `recent_status` keys in the transaction response. The `note` field contains transaction codes.\",\n  \"title\": \"Locating Transaction Codes\"\n}\n[/block]\n## Example Queued Transaction\n[block:code]\n{\n  \"codes\": [\n    {\n      \"code\": \"{\\n  \\\"amount\\\": {\\n    \\\"amount\\\": 1000.1,\\n    \\\"currency\\\": \\\"USD\\\"\\n  },\\n  \\\"timeline\\\": [\\n    {\\n      \\\"note\\\": \\\"Transaction Created.\\\",\\n      \\\"date\\\": 1490830657477,\\n      \\\"status_id\\\": \\\"1\\\",\\n      \\\"status\\\": \\\"CREATED\\\"\\n    },\\n    {\\n      \\\"note\\\": \\\"Q10-K Further investigation needed from Synapse.\\\",\\n      \\\"status_id\\\": \\\"-1\\\",\\n      \\\"date\\\": 1490830664676,\\n      \\\"status\\\": \\\"QUEUED-BY-SYNAPSE\\\"\\n    }\\n  ],\\n  \\\"fees\\\": [\\n    {\\n      \\\"note\\\": \\\"Synapse Facilitator Fee\\\",\\n      \\\"to\\\": {\\n        \\\"id\\\": \\\"55b3f8c686c2732b4c4e9df6\\\"\\n      },\\n      \\\"fee\\\": 0.2\\n    }\\n  ],\\n  \\\"client\\\": {\\n    \\\"name\\\": \\\"Test Sandbox KYC 2.0\\\",\\n    \\\"id\\\": \\\"589a9ff886c2736412ce7e9e\\\"\\n  },\\n  \\\"_id\\\": \\\"58dc45412ee69200208275d5\\\",\\n  \\\"extra\\\": {\\n    \\\"note\\\": \\\"Test transaction\\\",\\n    \\\"ip\\\": \\\"192.168.0.1\\\",\\n    \\\"created_on\\\": 1490830657477,\\n    \\\"process_on\\\": 1490830657477,\\n    \\\"supp_id\\\": \\\"1122444\\\",\\n    \\\"latlon\\\": \\\"0,0\\\"\\n  },\\n  \\\"to\\\": {\\n    \\\"user\\\": {\\n      \\\"legal_names\\\": [\\n        \\\"Test User\\\"\\n      ],\\n      \\\"_id\\\": \\\"589d56e17562960020caf936\\\"\\n    },\\n    \\\"nickname\\\": \\\"Fake Account\\\",\\n    \\\"type\\\": \\\"ACH-US\\\",\\n    \\\"id\\\": \\\"589dc0bdab6ce7001f7f89e8\\\"\\n  },\\n  \\\"recent_status\\\": {\\n    \\\"note\\\": \\\"Q10-K Further investigation needed from Synapse.\\\",\\n    \\\"status_id\\\": \\\"-1\\\",\\n    \\\"date\\\": 1490830664676,\\n    \\\"status\\\": \\\"QUEUED-BY-SYNAPSE\\\"\\n  },\\n  \\\"from\\\": {\\n    \\\"user\\\": {\\n      \\\"legal_names\\\": [\\n        \\\"Michael Scott\\\"\\n      ],\\n      \\\"_id\\\": \\\"58dc438499c8e5001fd63895\\\"\\n    },\\n    \\\"nickname\\\": \\\"Synapse Test Savings Account - 8902\\\",\\n    \\\"type\\\": \\\"ACH-US\\\",\\n    \\\"id\\\": \\\"58dc448cc54d7b0020113617\\\"\\n  },\\n  \\\"_v\\\": 2\\n}\",\n      \"language\": \"json\",\n      \"name\": \"Queued Transaction\"\n    }\n  ]\n}\n[/block]","excerpt":"Transaction Codes for queues, cancellations or returns.","slug":"transaction-codes","type":"basic","title":"Transaction Codes"}

Transaction Codes

Transaction Codes for queues, cancellations or returns.

Transactions can be queued, canceled or returned. Below is a comprehensive list of all possible reasons why that might happen. ## Queue Codes [block:parameters] { "data": { "h-0": "Code", "h-1": "Description", "0-0": "Q01", "0-1": "Test transactions not allowed on production", "1-0": "Q02", "5-0": "Q03", "9-0": "Q04", "9-1": "More information needed on sender: supply utility bill", "5-1": "More information needed on receiver: any supply Government Issued Photo ID", "1-1": "More information needed on sender: supply any Government Issued Photo ID", "10-0": "Q05", "11-0": "Q06", "12-0": "Q07", "13-0": "Q08", "14-0": "Q09", "15-0": "Q10", "27-0": "Q46", "28-0": "Q47", "29-0": "Q48", "30-0": "Q49", "31-0": "Q50", "10-1": "More information needed on receiver: supply utility bill", "11-1": "KYC (i.e. know your customer) steps unfinished on sender", "12-1": "KYC unfinished on receiver", "13-1": "Sending node locked", "14-1": "Receiving node locked", "15-1": "High risk transaction (e.g. the account does not contain enough funds to process the full transaction amount)", "27-1": "Sender not authorized to make transactions", "28-1": "Receiver not authorized to make transactions", "29-1": "Sender on screenings list", "30-1": "Receiver on screenings list", "31-1": "Unable to process the transaction (reason undisclosed)", "2-0": "Q02-A", "2-1": "More information needed on sender: supply Passport", "3-0": "Q02-B", "3-1": "More information needed on sender: supply Drivers License", "6-0": "Q03-A", "6-1": "More information needed on receiver: supply Passport", "7-0": "Q03-B", "7-1": "More information needed on receiver: supply Drivers License", "4-0": "Q02-C", "4-1": "More information needed on sender: Finish KBA (Knowledge Based Authentication)", "8-0": "Q03-C", "8-1": "More information needed on receiver: Finish KBA", "16-0": "Q10-A", "17-0": "Q10-B", "18-0": "Q10-C", "19-0": "Q10-D", "20-0": "Q10-E", "21-0": "Q10-F", "22-0": "Q10-G", "23-0": "Q10-H", "24-0": "Q10-I", "25-0": "Q10-J", "24-1": "Possible duplicate transaction. If we are mistaken, please let us know.", "16-1": "Please collect ACH auth on sender", "17-1": "Please collect ACH auth on receiver", "18-1": "High risk for NSF", "19-1": "Information mismatch", "20-1": "Transaction outside the scope of gateway flow of funds", "21-1": "Gateway not allowed to transact in Sender's state", "22-1": "Gateway not allowed to transact in Receiver's state", "23-1": "Transaction queued due to compliance reasons. Please contact us to learn more.", "25-1": "Transaction queued until other sender transactions settle.", "26-0": "Q10-K", "26-1": "Further investigation needed from Synapse." }, "cols": 2, "rows": 32 } [/block] ## Cancelation Codes [block:parameters] { "data": { "h-0": "Code", "h-1": "Description", "0-0": "C01", "1-0": "C02", "2-0": "C03", "3-0": "C06", "4-0": "C07", "5-0": "C08", "6-0": "C09", "7-0": "C10", "17-0": "C46", "18-0": "C47", "19-0": "C48", "20-0": "C49", "21-0": "C50", "0-1": "Test transactions not allowed on production", "1-1": "Unable to verify sender identity", "2-1": "Unable to verify receiver identity", "3-1": "KYC unfinished on sender", "4-1": "KYC unfinished on receiver", "5-1": "Sending node locked", "6-1": "Receiving node locked", "7-1": "High risk transaction", "17-1": "Sender not authorized to make transactions", "18-1": "Receiver not authorized to make transactions", "19-1": "Sender on screenings list", "20-1": "Receiver on screenings list", "21-1": "Unable to process the transaction (reason undisclosed)", "8-0": "C10-A", "9-0": "C10-B", "10-0": "C10-C", "11-0": "C10-D", "12-0": "C10-E", "13-0": "C10-F", "14-0": "C10-G", "15-0": "C10-H", "16-0": "C10-I", "8-1": "Please collect ACH auth on sender & then resubmit payment.", "9-1": "Please collect ACH auth on receiver & then resubmit payment.", "10-1": "High risk for NSF.", "11-1": "Information mismatch.", "12-1": "Transaction outside the scope of gateway flow of funds", "13-1": "Gateway not allowed to transact in Sender's state", "14-1": "Gateway not allowed to transact in Receiver's state", "15-1": "Transaction canceled due to compliance reasons. Please contact us to learn more.", "16-1": "Possible duplicate transaction. If we are mistaken, please let us know." }, "cols": 2, "rows": 22 } [/block] ## ACH Return Codes [block:parameters] { "data": { "h-0": "Code", "h-1": "Description", "0-0": "R01", "1-0": "R02", "2-0": "R03", "3-0": "R04", "4-0": "R06", "5-0": "R07", "6-0": "R08", "7-0": "R09", "8-0": "R10", "9-0": "R11", "10-0": "R12", "11-0": "R13", "12-0": "R14", "13-0": "R16", "14-0": "R17", "15-0": "R20", "16-0": "R21", "17-0": "R22", "18-0": "R23", "19-0": "R24", "20-0": "R29", "21-0": "R31", "22-0": "R33", "0-1": "Insufficient Funds. Available balance is not sufficient to cover the amount of the debit entry.", "1-1": "Account Closed. Previously active amount has been closed by the customer of RDFI.", "2-1": "No Account/Unable to Locate Account. Account number does not correspond to the individual identified in the entry, or the account number designated is not an open account.", "3-1": "Invalid Account Number", "4-1": "Returned Per ODFI's Request", "5-1": "Authorization Revoked by Customer", "6-1": "Payment Stopped", "7-1": "Uncollected Funds. Collected funds are not sufficient for payment of the debit entry.", "8-1": "Customer Advises Not Authorized", "9-1": "Check Safekeeping Entry Return", "10-1": "Branch Sold To Another DFI", "11-1": "RDFI Not Qualified to Participate", "12-1": "Account Holder Deceased", "13-1": "Account Frozen. Funds in bank account are unavailable due to action by RDFI or legal order", "14-1": "File Record Edit Criteria", "15-1": "Non-Transaction Account. Entry destined for non-payment bank account defined by reg. This means the account either does not have ACH enabled, or has maxed out the monthly quota for ACH transactions.", "16-1": "Invalid Company Identification", "17-1": "Invalid Individual ID Number", "18-1": "Credit Refused by Receiver. Receiver returned entry because minimum or exact amount not remitted, bank account is subject to litigation, or payment represents an overpayment, originator is not known to receiver or receiver has not authorized this credit entry to this bank account", "19-1": "Duplicate Entry", "20-1": "Corporate Customer Advises Not Authorized", "21-1": "Permissible Return Entry. RDFI has been notified by the ODFI that it agrees to accept the return entry.", "22-1": "Return of XCK Entry", "h-2": "Time Frame", "0-2": "2 Banking Days (“48 hours”)", "1-2": "2 Banking Days (“48 hours”)", "2-2": "2 Banking Days (“48 hours”)", "3-2": "2 Banking Days (“48 hours”)", "4-2": "Not defined, determined by ODFI and RDFI", "5-2": "60 Calendar Days", "6-2": "2 Banking Days (“48 hours”)", "7-2": "2 Banking Days (“48 hours”)", "8-2": "60 Calendar Days", "18-2": "2 Banking Days (“48 hours”)", "22-2": "60 Calendar Days", "9-2": "2 Banking Days (“48 hours”)", "10-2": "2 Banking Days (“48 hours”)", "11-2": "2 Banking Days (“48 hours”)", "12-2": "2 Banking Days (“48 hours”)", "13-2": "2 Banking Days (“48 hours”)", "14-2": "2 Banking Days (“48 hours”)", "15-2": "2 Banking Days (“48 hours”)", "16-2": "2 Banking Days (“48 hours”)", "17-2": "2 Banking Days (“48 hours”)", "19-2": "2 Banking Days (“48 hours”)", "20-2": "2 Banking Days (“48 hours”)", "21-2": "2 Banking Days (“48 hours”)", "23-0": "R34", "23-1": "Limited participation DFI", "23-2": "2 Banking Days (“48 hours”)" }, "cols": 3, "rows": 24 } [/block] ## Interchange Return Codes [block:parameters] { "data": { "h-0": "Code", "h-1": "Description", "0-0": "IR00", "2-0": "IR02", "3-0": "IR03", "4-0": "IR04", "5-0": "IR05", "6-0": "IR06", "7-0": "IR07", "8-0": "IR08", "9-0": "IR09", "10-0": "IR10", "11-0": "IR11", "12-0": "IR12", "13-0": "IR13", "14-0": "IR14", "15-0": "IR15", "17-0": "IR17", "18-0": "IR18", "19-0": "IR19", "20-0": "IR20", "21-0": "IR21", "22-0": "IR22", "23-0": "IR23", "24-0": "IR24", "25-0": "IR25", "26-0": "IR26", "0-1": "Success", "2-1": "Refer to card issuer's unique transaction rules", "3-1": "Not recognized as a valid merchant", "4-1": "Card not activated for transaction use", "5-1": "Suspicious activity; do not honor this card's transactions", "6-1": "Error during transaction process", "7-1": "Card has unique conditions; currently not activated for transaction use", "8-1": "Needs more identification to process the transaction", "9-1": "Transaction requested; currently in progress", "10-1": "Transaction amount partially approved", "11-1": "Approved but not processed", "12-1": "Transaction invalid", "13-1": "Transaction amount invalid", "14-1": "Card number does not exist", "15-1": "Card issuer does not exist", "17-1": "Customer cancelled/reversed payment", "18-1": "The customer reversed the transaction: chargeback", "19-1": "Please retry the transaction", "20-1": "Response from the card processor was invalid", "21-1": "Transaction formatted incorrectly (Potential reversal detected)", "22-1": "Suspected malfunction, reversal", "23-1": "Transaction fee was unacceptable", "24-1": "File update not supported by receiver", "25-1": "Unable to locate record on file", "26-1": "Duplicate file update record, no action taken", "27-0": "IR27", "28-0": "IR28", "29-0": "IR29", "30-0": "IR30", "31-0": "IR31", "32-0": "IR32", "33-0": "IR33", "34-0": "IR34", "35-0": "IR35", "41-0": "IR41", "42-0": "IR42", "43-0": "IR43", "44-0": "IR44", "45-0": "IR45 - IR50", "46-0": "IR51", "47-0": "IR52", "48-0": "IR53", "49-0": "IR54", "50-0": "IR55", "27-1": "File update field edit error", "28-1": "Field update record locked out", "29-1": "File update not successful, contact the acquirer", "30-1": "Transaction formatted incorrectly(Potential reversal detected)", "31-1": "Transaction must be initiated in person, bank not sup[ported by switch\"", "32-1": "Completed partially, reversal", "33-1": "Expired card, pick-up", "34-1": "Suspected fraud, pick-up", "35-1": "Card acceptor must contact acquirer, pick-up", "41-1": "Lost card: request a new card", "42-1": "Account tied to card is not universal", "43-1": "Stolen card: request a new card", "44-1": "Investment account not on required", "45-1": "Reserved for ISO use", "46-1": "Card does not have sufficient funds for the transaction(NSF Card)", "47-1": "Checking account not associated with the card", "48-1": "Savings account not associated with the card", "49-1": "Card Expired: request a new card", "50-1": "Pin tried is incorrect", "51-0": "IR56", "51-1": "No record of the validity of the card", "52-0": "IR57", "52-1": "Transaction not permitted to cardholder", "58-0": "IR63", "59-0": "IR64", "60-0": "IR65", "60-1": "Current transactions exceeds withdrawal frequency limit", "58-1": "Card information compromised(Potential chargeback detected)", "59-1": "Original amount incorrect, reversal", "62-0": "IR67", "63-0": "IR68", "64-0": "IR69 - IR74", "62-1": "Hard capture", "63-1": "Response received too late, reversal", "64-1": "Reserved for ISO", "65-0": "IR75", "66-0": "IR76", "68-0": "IR78", "69-0": "IR79", "70-0": "IR80", "65-1": "Allowable number of PIN tries exceeded", "66-1": "Key synchronization error", "67-0": "IR77", "67-1": "Reserved for private use", "68-1": "Customer not eligible for POS", "69-1": "Invalid digital signature", "70-1": "Stale date transaction", "71-0": "IR81", "72-0": "IR82", "73-0": "IR83", "74-0": "IR84", "76-0": "IR86", "77-0": "IR87", "78-0": "IR88", "79-0": "IR89", "80-0": "IR90", "71-1": "Issuer requested standin", "72-1": "Count exceeds limit", "73-1": "Reserved for private use", "74-1": "Time limit for pre-authorization reached", "76-1": "Cannot verify PIN", "77-1": "Check already posted", "78-1": "Card information not on file", "79-1": "Security code verification failed", "80-1": "Card cutoff is in progress", "82-0": "IR92", "83-0": "IR93", "84-0": "IR94", "85-0": "IR95", "86-0": "IR96", "89-0": "IR99", "90-0": "IR100 - IR126", "82-1": "Intermediate network/financial institution is unknown", "83-1": "Transaction is in violation of the law and will not be completed", "84-1": "Duplicate transaction", "85-1": "Error with transaction reconciliation", "86-1": "System error during transaction", "89-1": "Card network error during transaction", "90-1": "Reserved for ISO", "91-0": "IR127", "92-0": "IR128", "93-0": "IR129", "91-1": "SEC is invalid", "92-1": "Address and verification check data is required for this transaction", "93-1": "Security code date is required for the transaction", "94-0": "IR130", "95-0": "IR131", "96-0": "IR132", "97-0": "IR133", "98-0": "IR134", "99-0": "IR135", "100-0": "IR136", "101-0": "IR137", "102-0": "IR138", "103-0": "IR139", "94-1": "Transaction not permitted to cardholder", "95-1": "Transaction not permitted to cardholder", "96-1": "Country of the card issuer is blocked by this merchant", "97-1": "Incorrect MAC was sent", "98-1": "Standard Entry Class requirements were not met", "99-1": "System error during transaction", "100-1": "Account length error", "101-1": "Card information error", "102-1": "Security code format error", "103-1": "Internal authorization error", "104-0": "IR140", "105-0": "IR141", "106-0": "IR142", "107-0": "IR143", "108-0": "IR144", "109-0": "IR145", "110-0": "IR146", "111-0": "IR147", "112-0": "IR148", "113-0": "IR149", "104-1": "Card product code is blocked", "105-1": "Attempt to process a BRIC transaction on a prior PIN based transaction", "106-1": "CyberSource Time Out Connection to CyberSource timed out", "107-1": "CARD_ENT_METH supplied is not valid or required additional data not provided as defined", "108-1": "CARD_ID is not valid", "109-1": "Required PIN block not present", "110-1": "Card Bin is not valid for pinless routing", "111-1": "Signature store did not complete", "112-1": "Debit PIN transactions must be swiped", "113-1": "DB proxy response was not processed within the time out period", "114-0": "IR150", "115-0": "IR151", "116-0": "IR152", "117-0": "IR153", "118-0": "IR154", "119-0": "IR155", "120-0": "IR156", "121-0": "IR157", "122-0": "IR158", "114-1": "Transaction declined by merchant to security code mismatch", "115-1": "Transaction not allowed as per a validation rule", "116-1": "Processing gateway full: poll again later", "117-1": "Authorization life cycle unacceptable", "118-1": "Authorization life cycled expired", "119-1": "Card authentication failed", "120-1": "Fraudulent transaction prior to embossed valid date", "121-1": "Credit not received", "122-1": "Allowable PAN entries warning -- approved", "1-0": "IR01", "1-1": "More information is needed from the card issuer", "16-0": "IR16", "16-1": "Approved", "123-0": "IR159", "123-1": "Transaction approved with card overdraft protection", "36-0": "IR36", "36-1": "Restricted card, pick-up", "37-0": "IR37", "38-0": "IR38", "39-0": "IR39", "40-0": "IR40", "37-1": "Merchant must contact the card security", "38-1": "PIN tried too many times; request a new card or try again later", "39-1": "No credit account tied to credit card", "40-1": "Function requested can not be carried out", "53-0": "IR58", "54-0": "IR59", "55-0": "IR60", "56-0": "IR61", "57-0": "IR62", "53-1": "Transaction denied by acceptor(Potential chargeback detected)", "54-1": "Fraud suspected", "55-1": "Merchant must contact the card acquirer", "56-1": "Transaction exceeds withdrawal limit", "57-1": "Card restricted", "61-0": "IR66", "61-1": "Merchant must contact the card acquirer", "75-0": "IR85", "75-1": "Issuer has no reason to decline the transaction (Account Verification)", "81-0": "IR91", "81-1": "Card change in progress or not taking effect", "87-0": "IR97", "88-0": "IR98", "87-1": "Reserved for national use", "88-1": "Reserved for national use", "124-0": "IR160", "125-0": "IR161", "126-0": "IR162", "127-0": "IR163", "128-0": "IR164", "129-0": "IR165", "130-0": "IR166", "131-0": "IR167", "132-0": "IR168", "133-0": "IR169", "134-0": "IR170", "135-0": "IR171", "136-0": "IR172", "137-0": "IR173", "138-0": "IR174", "139-0": "IR175", "140-0": "IR176", "141-0": "IR177", "142-0": "IR178", "143-0": "IR179", "144-0": "IR180", "145-0": "IR181", "146-0": "IR182", "147-0": "IR183", "148-0": "IR184", "149-0": "IR185", "150-0": "IR186", "151-0": "IR187", "152-0": "IR188", "153-0": "IR189", "154-0": "IR190", "155-0": "IR191", "156-0": "IR192", "157-0": "IR193", "158-0": "IR194", "159-0": "IR195", "160-0": "IR196", "161-0": "IR197", "162-0": "IR198", "163-0": "IR199", "164-0": "IR200", "124-1": "Security code is invalid", "125-1": "Internal transaction processing error", "126-1": "Check not acceptable for cash", "127-1": "Check not acceptable", "128-1": "Check deposit limit exceeded", "129-1": "Cash back limit exceeded", "130-1": "Check amount does not match courtesy amount", "131-1": "PIN not selected for card", "132-1": "PIN already selected for card", "133-1": "Unmatched voucher information", "134-1": "Card number entered too many times", "135-1": "Expiration date not valid for card", "136-1": "Card status is set to inactive", "137-1": "Expiration date mismatch: request a new card", "138-1": "Item suspected for stop pay", "139-1": "Account associated with card was closed", "140-1": "Account associated with card is ineligible for the transaction", "141-1": "Duplicate transaction", "142-1": "No account associated with card on file", "143-1": "Unable to locate card", "144-1": "Transaction denied", "145-1": "Transaction settled via ACH", "146-1": "Cross-reference card not found", "147-1": "Category limit exceeded", "148-1": "Transaction limit exceeded", "149-1": "Daily limit exceeded", "150-1": "Monthly limit exceeded", "151-1": "Invalid secret code", "152-1": "Pin key sync error", "153-1": "Bad security code", "154-1": "Transaction ordered to be stopped", "155-1": "Transaction authorization revoked", "156-1": "Stop reoccurring payments", "157-1": "Card lost: do not honor", "158-1": "Account associated with the card is closed", "159-1": "Account associated with the card is inactive", "160-1": "Card has unique conditions: do not honor", "161-1": "Purchase only approval for purchase with cash back transaction", "162-1": "Card does not have sufficient funds for the transaction fees (NSF Card)", "163-1": "Card chip failed during transaction", "164-1": "PIN compromised" }, "cols": 2, "rows": 165 } [/block] [block:callout] { "type": "info", "body": "We recommend setting up [Subscriptions](doc:subscriptions) to receive these updates as they occur. \nAlternatively, you can also use [GET transaction](doc:transaction) to check status periodically (Not Recommended).", "title": "Staying Up-To-Date with Transaction Status" } [/block] [block:callout] { "type": "info", "body": "Please pay attention to `timeline` & `recent_status` keys in the transaction response. The `note` field contains transaction codes.", "title": "Locating Transaction Codes" } [/block] ## Example Queued Transaction [block:code] { "codes": [ { "code": "{\n \"amount\": {\n \"amount\": 1000.1,\n \"currency\": \"USD\"\n },\n \"timeline\": [\n {\n \"note\": \"Transaction Created.\",\n \"date\": 1490830657477,\n \"status_id\": \"1\",\n \"status\": \"CREATED\"\n },\n {\n \"note\": \"Q10-K Further investigation needed from Synapse.\",\n \"status_id\": \"-1\",\n \"date\": 1490830664676,\n \"status\": \"QUEUED-BY-SYNAPSE\"\n }\n ],\n \"fees\": [\n {\n \"note\": \"Synapse Facilitator Fee\",\n \"to\": {\n \"id\": \"55b3f8c686c2732b4c4e9df6\"\n },\n \"fee\": 0.2\n }\n ],\n \"client\": {\n \"name\": \"Test Sandbox KYC 2.0\",\n \"id\": \"589a9ff886c2736412ce7e9e\"\n },\n \"_id\": \"58dc45412ee69200208275d5\",\n \"extra\": {\n \"note\": \"Test transaction\",\n \"ip\": \"192.168.0.1\",\n \"created_on\": 1490830657477,\n \"process_on\": 1490830657477,\n \"supp_id\": \"1122444\",\n \"latlon\": \"0,0\"\n },\n \"to\": {\n \"user\": {\n \"legal_names\": [\n \"Test User\"\n ],\n \"_id\": \"589d56e17562960020caf936\"\n },\n \"nickname\": \"Fake Account\",\n \"type\": \"ACH-US\",\n \"id\": \"589dc0bdab6ce7001f7f89e8\"\n },\n \"recent_status\": {\n \"note\": \"Q10-K Further investigation needed from Synapse.\",\n \"status_id\": \"-1\",\n \"date\": 1490830664676,\n \"status\": \"QUEUED-BY-SYNAPSE\"\n },\n \"from\": {\n \"user\": {\n \"legal_names\": [\n \"Michael Scott\"\n ],\n \"_id\": \"58dc438499c8e5001fd63895\"\n },\n \"nickname\": \"Synapse Test Savings Account - 8902\",\n \"type\": \"ACH-US\",\n \"id\": \"58dc448cc54d7b0020113617\"\n },\n \"_v\": 2\n}", "language": "json", "name": "Queued Transaction" } ] } [/block]