Manage Duplicates
Currently we do not allow users to create multiple profiles within your environment in our system. So we use various techniques to detect duplicates in our system. In instance you run into a profile that was closed because it's a duplicate profile, the following API calls will enable you to recover a closed profile. The only way you can accomplish that is by swapping the profile by the open duplicate profile. So the closed profile opens and the open profile takes it place.
Duplicates
GET
https://api.synapsefi.com/v3.1/users/:user_id/get-duplicates
This endpoint returns all the accounts that are duplicates of the user.
Headers
Name | Type | Description |
---|---|---|
X-SP-USER | string | OAuth key and device fingerprint, separated by a pipe. |
X-SP-USER-IP | string | IP address of your device. |
X-SP-GATEWAY | string | Your Client ID and Secret, separated by a pipe. |
Example Request
Possible reason Values
reason | Description |
| User profile detected as duplicate due to same TINs. |
| User profile detected as duplicate due to same SSNs. |
| User profile detected as duplicate due to same name and address. |
| User profile detected as duplicate due to same name and email. |
| User profile detected as duplicate due to same name and dob. |
| User profile detected as duplicate due to same name and DLN. |
| User profile is closed because this user is blacklisted in our system. |
| Reason unknown. |
Swap Duplicates
PATCH
https://api.synapsefi.com/v3.1/users/:user_id/swap-duplicate-users
This endpoint allows you to swap one closed user profile with another in instances of duplicate profiles.
Headers
Name | Type | Description |
---|---|---|
X-SP-USER | string | OAuth key and device fingerprint, separated by a pipe. |
X-SP-USER-IP | string | IP address of your device. |
X-SP-GATEWAY | string | Your Client ID and Secret, separated by a pipe. |
Request Body
Name | Type | Description |
---|---|---|
swap_to_user_id | string | User ID you'd like to swap the open status with. |
Example Request
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