Manage Duplicates
Currently we do not allow users to create multiple profiles within your environment in our system. So we use various techniques to detect duplicates in our system. In instance you run into a profile that was closed because it's a duplicate profile, the following API calls will enable you to recover a closed profile. The only way you can accomplish that is by swapping the profile by the open duplicate profile. So the closed profile opens and the open profile takes it place.
Duplicates
GET
https://api.synapsefi.com/v3.1/users/:user_id/get-duplicates
This endpoint returns all the accounts that are duplicates of the user.
Headers
X-SP-USER
string
OAuth key and device fingerprint, separated by a pipe.
X-SP-USER-IP
string
IP address of your device.
X-SP-GATEWAY
string
Your Client ID and Secret, separated by a pipe.
Example Request
Possible reason Values
reason
Description
duplicate_tin
User profile detected as duplicate due to same TINs.
duplicate_ssn
User profile detected as duplicate due to same SSNs.
duplicate_name_and_address
User profile detected as duplicate due to same name and address.
duplicate_name_and_email
User profile detected as duplicate due to same name and email.
duplicate_name_and_date_of_birth
User profile detected as duplicate due to same name and dob.
duplicate_name_and_drive_license_number
User profile detected as duplicate due to same name and DLN.
blacklisted_user
User profile is closed because this user is blacklisted in our system.
not_known
Reason unknown.
Swap Duplicates
PATCH
https://api.synapsefi.com/v3.1/users/:user_id/swap-duplicate-users
This endpoint allows you to swap one closed user profile with another in instances of duplicate profiles.
Headers
X-SP-USER
string
OAuth key and device fingerprint, separated by a pipe.
X-SP-USER-IP
string
IP address of your device.
X-SP-GATEWAY
string
Your Client ID and Secret, separated by a pipe.
Request Body
swap_to_user_id
string
User ID you'd like to swap the open status with.
Example Request
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