ACH Disputes

Disputing ACH Transactions

1. Display transaction details

2. User Selects Dispute Transaction

3. Guide User To Correct Dispute Reason:

   1. R07: Authorization Revoked by Customer

   2. R08: Payment Stopped

   3. R10: Customer Advises Not Authorized

   4. R23: Corporate Customer Advises Not Authorized

   5. R29: Credit Refused by Receiver

4. Submit the dispute

Notes:

• Users must dispute ACH transactions within 60 days after the transaction was created.